- Jim Davis
A Short Course on Human Relations
The least important word: I
The most important word: We
The two most important words: Thank you.
The three most important words: All is forgiven.
The four most important words: What is your opinion?
The five most important words: You did a good job.
The six most important words: I want to understand you better.
How does seeing things from others' point of view help your influence? Comment below.